Detect
The alert comes from a site, an officer, or a connected system.
Permanent supervision
Security Operations Centre (SOC 24/7)
The command point that receives alerts, qualifies incidents, and coordinates human and mobile resources.
Its role
A support system built into operations.
The SOC connects protected sites, supervisors, response teams, and client managers. It provides continuous event visibility and a clear escalation chain.
- Alert reception and qualification
- Verification and escalation procedures
- Field-team coordination
- Operational log and traceability
Operating sequence
How it supports the field.
Qualify
The operator checks its nature, priority, and applicable procedures.
Coordinate
The appropriate contacts and resources are mobilised.
Trace
Decisions and events are logged for follow-up.
For the client
Operational benefits that can be observed.
- A permanent operational contact
- Better-controlled response times
- Consolidated post-incident information
Other strengths
